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The Loyal Customer - June 2007

World of Warcraft Takes A Shit

June 17th 2007 15:33
My favorite game, World of Warcraft and it's "supporting" company Blizzard just had a major customer service flaw today. For the unfortunate users of the game who's billing cycle renewed this weekend, the accounts were charged but not renewed, leaving a lot of players unable to log-in and play. Not only that, guess who doesn't have customer service hours over the weekend. Ding! Ding! Ding!. Blizzard!


After reading over 250 posts in their online forum, it's obvious just how big this problem is. And it's still early. Aside from the few Blizzard employees telling us to wait until Monday to talk to billing, I fear the resolution of this issue is not close. I would love to be a fly on the wall in Blizzards billing department on Monday


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Posted By: Nathan Hennessy - Category: No Category
   


Supplying the Pen

June 6th 2007 01:38
I’ve decided to add a BiC pen dispenser next to my front door. It only saves me time. It saves me the time of searching for a pen every time I order pizza from Domino’s because they can’t seem to figure out that to sign the receipt, I need a pen. You would think the driver would have a pen on him/her. I mean, his/her job consists of delivering a pizza and getting a signature on a credit card order. So, I would think that should be part of the uniform. A required tool for the job, if you will.


So, I would like to save other customers the trouble of searching for a pen like I do. I think a pen dispenser will help solve the problem. They can even take two, or three if they want incase it gets misplaced. I can get about 60,000 pens for a dollar. It’s my small way of helping other people, so they don’t have to deal with the stupidity like I do


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