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Bad Service? Now What?

May 9th 2007 19:15
This article posted on The Motley Fool has some great suggestions for dealing with a poor customer service experience. It's worth a read, and doing the research on companies before dealing with them my save a lot of time and grief.

Right Customer Service Wrongs



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Comment by D. Armenta

May 31st 2007 21:20
Good tips (though I disagree that the lady who had food spilled onto her lap should have gotten a refund--accidents happen. Maybe if there were a bad stain the place could have offered to pick up the dry cleaning bill)

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