Can I Do Your Job?
May 14th 2007 21:28
I think I'm a poor customer service magnet, at least I hope so. I would hate for everyone to have to put up with the stuff I do every time I go out.
I went to Chuck E. Cheese's this weekend for Amy's niece's birthday party. It has been years since I've been there, probably about fifteen. I don't think much has changed, although it seemed smaller. I guess that's always the case when you grow up. Everything seems so big when you're a little tyke. The ball pit was no longer there, because I guess now days it's unsanitary. They no longer had the big dancing automaton band. They are now down to just one mechanical Chuck. Those probably broke all the time, so I guess that was good cost saving on the company's part.
Anyway, during the course of our meal, Amy decides she wants some breadsticks. "Good choice," I say. "It can't be any worse than the pizza." So we go up and order. The cashier was very polite. We paid our $5, yes $5 for the breadsticks and took our ticket number (it's a little placard that sits on the table so the server knows where the food goes).
We sat down and I went to town on the pizza they had placed on our table since we got up to place our order. About ten minutes later when I was stuffed, I asked Amy how her breadsticks were. "I don't know, I never got them," she shot back. Just then, a manager type walked by, so we inquired about the order. She left to go check the status and said they were just being put in the oven.
You know what that means? They forgot about the order. I know damn well they weren't back there rolling the dough for them. Open up the freezer and slap 'em in the oven!
The whole time I'm thinking, "Can I just go back there and make them? Can I do your job?"
Fifteen minutes later...where are the damn sticks? "Oh sir, they're just coming out of the oven now." That's funny, because when I go to Subway, they can toast the bread in 30 seconds.
So, when it's all said and done, 45 minutes and $5 for 8 breadsticks that we were no longer hungry enough to eat.
Thanks Chuck!
I went to Chuck E. Cheese's this weekend for Amy's niece's birthday party. It has been years since I've been there, probably about fifteen. I don't think much has changed, although it seemed smaller. I guess that's always the case when you grow up. Everything seems so big when you're a little tyke. The ball pit was no longer there, because I guess now days it's unsanitary. They no longer had the big dancing automaton band. They are now down to just one mechanical Chuck. Those probably broke all the time, so I guess that was good cost saving on the company's part.
Anyway, during the course of our meal, Amy decides she wants some breadsticks. "Good choice," I say. "It can't be any worse than the pizza." So we go up and order. The cashier was very polite. We paid our $5, yes $5 for the breadsticks and took our ticket number (it's a little placard that sits on the table so the server knows where the food goes).
We sat down and I went to town on the pizza they had placed on our table since we got up to place our order. About ten minutes later when I was stuffed, I asked Amy how her breadsticks were. "I don't know, I never got them," she shot back. Just then, a manager type walked by, so we inquired about the order. She left to go check the status and said they were just being put in the oven.
You know what that means? They forgot about the order. I know damn well they weren't back there rolling the dough for them. Open up the freezer and slap 'em in the oven!
The whole time I'm thinking, "Can I just go back there and make them? Can I do your job?"
Fifteen minutes later...where are the damn sticks? "Oh sir, they're just coming out of the oven now." That's funny, because when I go to Subway, they can toast the bread in 30 seconds.
So, when it's all said and done, 45 minutes and $5 for 8 breadsticks that we were no longer hungry enough to eat.
Thanks Chuck!
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Comment by D. Armenta
The Florida Keys and Everglades
The Black Sheep Chronicles
What constitutes bad manners?
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Debate Fan
You two were braver than me! Chuck E. Cheese, to me, just gives a little picture of what purgatory would be like.