Customer Satisfaction
May 15th 2007 18:05
"There is a very strong correlation between treating your customers well and doing well financially..."
That is a quote from an article I read today on MarketWatch.com, and I completely agree. The entire article can be found here: Can't get that much satisfaction
Also of note from this article, which reflects on my post "Sprint Sucks," is this:
"With the exception of Sprint Nextel Corp. which dropped to 61 from 63 a year ago, the major wireless providers enjoyed a slight increase in customer satisfaction."
That is a quote from an article I read today on MarketWatch.com, and I completely agree. The entire article can be found here: Can't get that much satisfaction
Also of note from this article, which reflects on my post "Sprint Sucks," is this:
"With the exception of Sprint Nextel Corp. which dropped to 61 from 63 a year ago, the major wireless providers enjoyed a slight increase in customer satisfaction."
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